You will receive an email at the address you have specified when your order has been received and despatched.
For UK and Ireland orders we aim to dispatch these within 24 hours. Orders are normally received within 2-3 working days. Please see below for shipping rates.
Rest of world the delivery timescale is 7-14 days, again please see below for shipping rates.
UK and Northern Ireland Shipping
Flat Rate – £2.50 per order
Free Shipping over £50
Rest of Europe Shipping
Flat Rate – £4.80 per order
Rest of world (incl USA)
Flat Rate – £6.00 per order
If you would like to request the cancellation of an order, please contact us on +44(0) 28 9573 1311 as soon as possible, or email this information to info@artonatin.com Please inform us of any cancellation at the earliest opportunity.
Once you submit an order, we immediately prepare all stock items for delivery. You can cancel your order at any stage until delivery. If you would like to request the cancellation of an order, please contact us on +44(0) 28 9573 1311 as soon as possible, or email this information to info@artonatin.com Please inform us of any cancellation at the earliest opportunity.
Non-faulty items
If for any reason you decide not to keep an item, you can return it and claim for a refund. Please return to us within 14 days of receipt to the address indicated on your despatch slip, Non-faulty items must be returned in their original, undamaged packaging and must be in an unused condition, We cannot be held responsible for goods that are returned to us that are lost in transit. If you are concerned, then we recommend that you send the goods by registered post and retain proof of posting.
If we find that the product has not been returned to us in fully re-saleable condition, we reserve the right to refuse a claim for a refund on the item, or deduct up to 50% of the selling price from the refund claim.
Please be aware that post and packaging is not refundable, except where items have been returned because they are faulty or do not otherwise conform to your order.
If you have lost your delivery note, please follow the returns instructions below.
Returns instructions
The instructions for refunds are located on the initial delivery that you received with your order. If you do not have your delivery note, please follow the instructions below:
Packing Instructions -Please take care when unpacking and repacking your products.
If you do not have a delivery note, then please enclose the following information on a piece of paper:
- Please specify the reason for returning the item
- The date you received the product
- Any other product information you have
- Please put this piece of paper, and the product to be returned, into a parcel, and mail it to the address below:
Art on a Tin Returns Department, 76a Circular Road, Belfast, BT4 2GD
You will receive an email confirming receipt of your returned items.
